How We Engage

Work with a team that
earns its fee.

A dedicated Development Advocate. A 7-day free proof-of-concept. Milestone-based billing with a money-back guarantee. You only pay when you're genuinely happy with progress.

A diverse engineering team working on laptops around a shared table in a bright, modern coworking space.

How We Operate

Six clear stages. No surprises, no black boxes. Every step is auditable and every decision is yours.

01

Discovery Call

Day 1

A 30-minute call to understand your product, your users, your data, and the outcomes you're chasing. No fluff, no slideware.

02

Thorough Analysis

Day 1–3

We map your systems, identify integration points, surface risks, and produce a shortlist of candidate AI solutions with effort estimates.

03

Meet Your Development Advocate

Day 3

A senior, hands-on developer is assigned to your engagement. They're your single point of contact — technical, commercial, and strategic.

04

7-Day Free POC

Day 4–10

We build a working proof-of-concept for approval — at zero cost. Real software, not a prototype. If you're not convinced, you walk away owing nothing.

05

Agile Milestones

Weekly

Short sprints, visible tickets, weekly demos. Each milestone has clear acceptance criteria agreed upfront — and each milestone is a payable unit.

06

Ship, Measure, Iterate

Ongoing

We deploy to production, track real usage, and improve what matters. Your Development Advocate stays embedded as long as you need them.

A smiling senior engineer working at a laptop during a collaborative working session with diverse teammates in the background.
Your Development Advocate

One senior developer. Dedicated to you.

Not an account manager. Not a project manager. A hands-on senior engineer who writes the code, owns the architecture, and answers to you directly. They're backed by the wider SentientOne team, but they're YOUR point of contact for everything.

Responsibilities

Writes production code every week
Owns architecture, estimates, and trade-offs
Represents you inside Infonex
Joins your stand-ups, your Slack, your rhythm

Phase-by-phase role

Discovery & AnalysisHands-on
POC Build (7 days)Hands-on
Production DevelopmentHands-on
Weekly DemosLeads
Milestone Sign-offOwns
Production SupportOn-call

Transparent Commercial Model — Pay Only When You're Happy

We aligned our pricing with your outcomes. No lock-ins, no surprises, and a free proof-of-concept to prove we can deliver before a single dollar changes hands.

Milestone-based billing

Every milestone has a fixed price and acceptance criteria. Approve the milestone, pay the milestone — nothing else.

7-day POC is free

We invest our own time to prove we can solve your problem. If the POC doesn't meet your expectations, you pay nothing.

Money-back guarantee

If an approved milestone falls short in production within the warranty window, we refund it. Simple as that.

Month-to-month, always

No 12-month lock-ins. Continue when you see value, pause when you don't. Your Advocate is yours for as long as you want them.

How a typical engagement flows

Every milestone is a payable unit with clear acceptance criteria.

DiscoveryFree
7-Day POCFree
Milestone 1Payable
Milestone 2Payable
Milestone N…Payable
7-Day Free Implementation Trial

Don't take our word for it. Make us prove it.

In seven days, we'll build you a working proof-of-concept for approval. Real code, real integrations, real output — at our cost. Only buy in if you're genuinely happy with our approach and progress.

Start Your Free POC

Agile Communication, Built In

You'll never wonder what we're doing or why. Every mode of communication is documented, rapid, and designed around your team's rhythm.

Slack / Teams

Direct channel with your Advocate and the engineering pod — async, searchable, and on your terms.

Weekly demos

A working demo every week. You see progress, not status reports.

Transparent backlog

Shared board, open tickets, open PRs. You see exactly what's being worked on and why.

24-hour response SLA

Critical issues acknowledged within one business hour and triaged within 24 hours — always.

Let's build something worth paying for.

Start with a discovery call. If we're a fit, we'll kick off your free 7-day POC next week.